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TERMS AND CONDITIONS 1. All items are sold with a 30 day inspection period regarding condition and description. If you are not satisfied with your purchase, please contact us within the 30 day inspection period and let us know. All items returned must be in the same condition as when we originally shipped them to you. We cannot accept the return of items that have been altered. 2. Buyers may use email or call us regarding an item. If you are mailing your payment, the order will be held until payment arrives. 3. We accept checks, money orders and certified/cashier's checks via mail and face to face purchases at shows. Please allow 10 days for personal checks to clear prior to the item being shipped. 4. We ship via the United States Postal Service, FedEx or UPS for all purchases within the continental US addresses. If you require special shipping, please contact us for a quote. Insurance is included in all shipping costs to protect your item.
5. If you recieve a damaged item, you need to contact us immediately via email info@wooddisplaycases.com so we can file a claim. Please send us pictures of the damaged box and item(s) via email. Once we receive your email we will ship out a replacement ASAP!
Return Policy
We accept returns within 30 days of purchase. • Free returns are only available for items with defects or damages. • Exchanges are not eligible for free returns. • Return shipping costs are the buyer’s responsibility, except in cases of defects or damages. For more details, please contact our customer service team info@wooddisplaycases.com or 931-232-2291
Return Shipping Address:
Southern Star Displays
743 Old Hwy 79
Dover, TN 37058
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